Contact

A person reads every message. We answer within one working day, and within two in the days after a collection is released.

Customer service

• Email: [email protected]
• Hours: Monday to Friday, 9:00–18:00 (UTC+1)
• Postal address: 8206 Louisiana Blvd NE, Ste A #10751, 87113 Albuquerque, NM, United States

Please give your order number when you write about an order: it is in the confirmation email and on the order page of your account.

What to write about where

Delivery, tracking and customs: see the Shipping page first, then write to us.

Returns, exchanges and refunds: the procedure is on the Returns and refunds page.

Faulty prints or stitching: send photographs of the piece and we will replace or refund it.

Privacy and data requests: use the same address, saying what you are asking for. Our Privacy policy sets out your rights.

Press and partnerships

Write to the same address with “Press” in the subject line.